This article has been written to help you streamline your collaboration with Microsoft support when dealing with issues/bugs in Office 365.
We really don’t want to reach out to Microsoft support when we can fix the issue ourselves. Microsoft can...
The Dutch postal services (PostNL) introduced a new feature in their app back in October 2017 which is called "Mijn Post" (My Mail). This feature sends push notifications to your phone with pictures of your mail before something reaches your...
Microsoft Flow & PowerApps have turned into quite important applications in Office 365, but most organizations haven't set up any governance for them. This post explains how to administer Flow & PowerApps while also embracing the fact that these applications...
I have heard many arguments from people against using Yammer and the one that really sticks is when someone points something out and the fact that this simply drops in the feed and is ignored. The Yammer algorithm will push...
I have worked on many Intranet projects, have started designing them back when I worked for Microsoft Services and then, but even now I'm often confronted with rather static and old-fashioned Intranet environments. The Intranet is rarely an environment that...
Most people are only concerned about their privacy as a consumer if they are concerned about privacy at all, but people rarely discuss their privacy as an employee. The restrictions for organisations are different based on the location of the...
It's a scenario I have given a lot of thought as I'm quite a fan of science fiction and I love dystopian science fiction movies, but it's getting real and it's getting real very fast. As many others, I tuned...
Enterprise Social can be compared to an internal Facebook. The biggest technology companies (including Facebook) have an Enterprise Social solution and more and more startups are introducing solutions in this field. It’s clear that they all expect a lot from...
Back when Microsoft acquired Yammer, my job as a consultant working for Microsoft Services suddenly became a lot more interesting. Yammer was something I was waiting for as soon as I joined Microsoft as a trainee in July 2008. Facebook was...
pMaster’s Thesis, Pooya Obbohat, October 2007
This Master’s thesis is part of the two-year English-language full-time System Engineering, Policy Analysis and Management (SEPAM) Master of Science programme. This programme is given at the faculty of Technology, Policy and Management of the...